Check your spam score

Use a third-party tool, like mail-tester.com, to check if your emails are being blocked by a spam filter.

Worried your emails are being blocked by spam filters? Sending one of your campaigns to a third-party tool, like Mail Tester or Mailgenius, can help you narrow down the reasons why your email isn't going through. Below are the steps for using Mail Tester:

Tip: Check out our tips for how to avoid your emails going to the spam folder.

 

1. Go to www.mail-tester.com.
2. Click the "Copy" icon to copy the email address given to you in the First, send your email to field.
   
   
   Important: Keep your mail-tester.com tab open. Refreshing the page or opening the same URL in a different window will give you a new email address to start the process all over again.
   
   
   
   
3. Keep the Mail Tester tab open. Open a new tab and log into your Cronetic account. Within the Email Templates tab, choose the email you would like to test.
   
   
4. While in the editor, click Send Test Email.
5. Paste a Quote or Order ID and the email address you copied from mail-tester.com into the field and then click Send.
   
   
   
   
6. Open your current mail-tester.com tab and click Then check your score.
   
   
   
   
7. Your results are now ready to view. Click on a category to see the full breakdown.

For more information on Mail Tester and the details of your results, see their Frequently Asked Questions. If you send an email and a contact reports to you that it ended up in their spam folder, you can help them safelist your "From Email" address to prevent it from happening in the future.

Any links we provide from non-Cronetic sites or information about non-Cronetic products or services are provided as a courtesy and should not be construed as an endorsement by Cronetic.